PAYMENT FAQs
What forms of payment option does Dubblin accept?
For your order payment, Dubblin has several secured payment methods where customers can safely complete their payments. Dubblin accepts all major credit cards (AMEX, MasterCard, Visa, and Maestro), debit cards from more than 50 banks, and alternatives for internet banking with more than 45 Indian banks. Furthermore, we have another secure payment window of RazorPay. Moreover, we also accept wallet payments and UPI. In addition, the option of net banking is also available for ease of access. Therefore, just like its multifaceted products, customers also get various payment options.
Is it safe to use my credit card on the Dubblin website for order payments?
Absolutely! Privacy and security are the rights of every customer. Therefore, the most secure levels of transaction safety are available on the Dubblin website. Thus, customers can make card payments without any hassle and risk of an information breach. Furthermore, your card information is safeguarded by 256-bit encryption technology as it is sent securely to the appropriate banks for payment processing. Moreover, your information is not kept on our servers.
What to do if my payment or transaction fails and my card is not charged?
Payment errors may happen due to server issues from the bank or from the UPI. Thus, if a customer’s transaction fails, they can try again for secure online payments. Furthermore, we won’t charge you double as the payment has already failed.
Is it necessary to submit a 3D Secure Password?
3D Secure password is an additional degree of security for all online transactions you do use your credit/debit card. It is implemented under the “Verified by VISA” and “Mastercard SecureCode” services. Furthermore, it is issued by the card issuing banks in partnership with Visa and MasterCard. Moreover, most cardholders own their password. Also, you must create one if you haven’t already. In addition, this password ensures that no one else can use your card for transactions.
To create a 3D Secure password for your credit or debit card, you can visit your bank’s website.
I haven’t received my order confirmation or any updates on it.
There can be various factors for that. Thus, ensure that the email address you submitted in the billing address is accurate and complete. Furthermore, check your spam and bin section as well. To inform us of the same, kindly email us at info@dubblin.co.in or give us a call at 7838388836 (11 am to 5 pm).